Terms of service

Last Updated: 09/02/2026

Welcome to ZorioShop.com. These Terms of Service govern your access to and use of our website and online store. By visiting or making a purchase from ZorioShop.com, you agree to be bound by these terms.

Please read them carefully before using our services.

1. GENERAL INFORMATION

This website is operated by ZorioShop.com. Throughout the site, the terms “we,” “us,” and “our” refer to ZorioShop.com.

By accessing our website and/or purchasing products from us, you agree to the following Terms of Service, including additional policies referenced herein.

2. ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that:

  • You are at least 18 years old or have permission from a legal guardian.

  • You will not use our products or website for any illegal or unauthorised purpose.

  • You will not transmit viruses, malware, or harmful code.

  • You will provide accurate and complete information when placing an order.

Violation of any of these terms may result in termination of services.

3. ACCURACY OF INFORMATION

We make every effort to display accurate product descriptions, images, and pricing.

However:

  • Product images are for illustrative purposes only

  • Colours may vary depending on your device

  • Specifications may change based on suppliers

  • We do not guarantee that all information is free of errors

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

4. PRICING AND PAYMENTS

  • All prices are displayed in South African Rand (ZAR) unless stated otherwise.

  • Prices may change without prior notice.

  • We reserve the right to refuse or cancel any order due to pricing or system errors.

  • Payment must be completed before an order is processed.

Accepted payment methods are displayed at checkout.

5. ORDER ACCEPTANCE

We reserve the right to:

  • Cancel any order for any reason

  • Limit quantities purchased

  • Refuse service to any customer

  • Cancel orders suspected of fraud or misuse

In case of order cancellation, you will be notified and refunded accordingly.

6. SHIPPING AND DELIVERY

Delivery times provided are estimates only and not guaranteed.

ZorioShop.com is not responsible for:

  • Delays caused by couriers

  • Customs processing delays

  • Incorrect shipping addresses provided by customers

  • Unforeseen circumstances beyond our control

Customers are responsible for ensuring their shipping information is accurate.

7. RETURNS AND REFUNDS

Returns and refunds are governed by our Refund & Return Policy, which is available on our website.

By making a purchase, you agree to the terms outlined in that policy.

8. INTELLECTUAL PROPERTY

All content on this website, including:

  • Logos

  • Images

  • Text

  • Graphics

  • Product descriptions

is the property of ZorioShop.com and may not be copied, reproduced, or used without written permission.

9. THIRD-PARTY SERVICES

We may use third-party services for:

  • Payment processing

  • Shipping

  • Analytics

  • Marketing

These third parties have their own terms and policies, and we are not responsible for their actions or practices.

10. LIMITATION OF LIABILITY

ZorioShop.com shall not be held liable for any:

  • Direct, indirect, or incidental damages

  • Loss of profits

  • Loss of data

  • Issues arising from misuse of products

All products are used at the customer’s own risk.

11. PRODUCT USE

Customers are responsible for using products according to manufacturer instructions.

We are not liable for:

  • Improper use

  • Accidents

  • Injuries

  • Damages caused by misuse

12. PRIVACY

Your personal information is protected and handled in accordance with our Privacy Policy.

By using our website, you agree to the collection and use of information as outlined in that policy.

13. PROHIBITED USES

You may not use our website for:

  • Illegal activities

  • Fraudulent purchases

  • Reselling without permission

  • Hacking or attempting to breach security

  • Harassing or harming others

Violation may result in account termination and legal action.

14. MODIFICATIONS TO TERMS

We reserve the right to update, modify or replace any part of these Terms of Service at any time.

It is your responsibility to review this page periodically for changes.

Continued use of the website after changes constitutes acceptance of the updated terms.

15. GOVERNING LAW

These Terms of Service are governed by the laws of South Africa.

Any disputes will be handled in accordance with South African law.

16. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us:

📧 Email: support@zorioshop.com
🌐 Website: https://zorioshop.com
🕒 Support Hours: Monday – Friday, 09:00 – 17:00 (SAST)