Contact information
We’re here to help!
At ZorioShop.com, customer satisfaction is our priority. If you have any questions, concerns or need assistance with an order, our support team is always ready to assist you.
📧 CUSTOMER SUPPORT
The easiest and fastest way to reach us is by email:
Email: support@zorioshop.com
We aim to respond to all enquiries within 24 hours on business days.
🕒 SUPPORT HOURS
Our customer service team is available:
Monday – Friday: 09:00 – 17:00 (SAST)
Saturday, Sunday & Public Holidays: Closed
Messages received outside business hours will be answered on the next working day.
📦 ORDER ENQUIRIES
For questions related to an order, please include the following details in your message:
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Your full name
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Order number
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Email used for purchase
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A brief description of your request
This helps us assist you quickly and efficiently.
🚚 SHIPPING AND TRACKING
If you would like an update on your delivery, please:
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Check the tracking information sent to your email
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Visit the courier tracking page
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Contact us if you need further help
We are happy to assist with any shipping-related questions.
🔁 RETURNS AND REFUNDS
For returns, refunds or exchanges, please refer to our:
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Refund & Return Policy
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Shipping Policy
You can also contact our support team directly at:
📧 support@zorioshop.com
🌐 ONLINE CONTACT FORM
You can also reach us directly through the contact form available on our website:
👉 https://zorioshop.com/contact
Simply fill in your details and we will get back to you as soon as possible.
💬 WE’D LOVE TO HEAR FROM YOU
Whether you need help with a product, have feedback, or just want to ask a question, don’t hesitate to get in touch.
Your experience matters to us!
ZorioShop.com
Reliable Service. Trusted Support.