Privacy policy

Last Updated: 09/02/2026

At ZorioShop.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your data when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. INFORMATION WE COLLECT

When you visit or interact with ZorioShop.com, we may collect the following types of information:

Personal Information You Provide

This may include:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Order details

This information is collected when you:

  • Place an order

  • Create an account

  • Subscribe to newsletters

  • Contact customer support

2. AUTOMATICALLY COLLECTED INFORMATION

When you browse our website, we may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Pages viewed

  • Time spent on the site

  • Cookies and tracking data

This data helps us improve user experience and website performance.

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfill orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our products and services

  • Send promotional emails (with your consent)

  • Prevent fraud and improve security

  • Comply with legal obligations

We will never sell your personal information to third parties.

4. PAYMENT SECURITY

All payments on ZorioShop.com are processed through secure, third-party payment gateways.

  • We do not store full credit card details

  • Payment providers handle sensitive data securely

  • All transactions are encrypted

Your payment information is protected according to industry standards.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyse traffic and user behaviour

  • Provide relevant marketing

You can disable cookies in your browser settings, but this may affect website functionality.

6. THIRD-PARTY SERVICES

To operate our store efficiently, we may share limited information with trusted third parties such as:

  • Payment processors

  • Shipping and delivery companies

  • Email marketing platforms

  • Website analytics providers

These third parties only receive information necessary to perform their services and are required to keep your data secure.

7. DATA RETENTION

We keep your personal information only as long as necessary to:

  • Complete transactions

  • Provide customer service

  • Comply with legal obligations

When your information is no longer required, it is securely deleted.

8. YOUR RIGHTS

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your information

  • Opt out of marketing communications

To exercise any of these rights, please contact us at:
📧 support@zorioshop.com

9. MARKETING COMMUNICATIONS

If you subscribe to our newsletter, we may send promotional emails.

You can unsubscribe at any time by:

  • Clicking the “unsubscribe” link in emails

  • Contacting our support team

10. DATA SECURITY

We take reasonable steps to protect your information through:

  • Secure servers

  • Encrypted connections

  • Restricted access

  • Regular security monitoring

However, no online transmission is 100% secure. We cannot guarantee absolute security but strive to use best practices.

11. CHILDREN’S PRIVACY

ZorioShop.com does not knowingly collect personal information from children under the age of 18.

If we discover that such information has been collected, it will be removed immediately.

12. INTERNATIONAL DATA TRANSFERS

Your data may be processed in countries outside your own, depending on service providers used.

We ensure that appropriate safeguards are in place to protect your information.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of the website after changes means you accept the updated policy.

14. CONTACT US

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: support@zorioshop.com
🌐 Website: https://zorioshop.com
🕒 Support Hours: Monday – Friday, 09:00 – 17:00 (SAST)